Jira has always been a widely customisable and comprehensive application. It’s highly useful in many companies because it allows teams to work in their own individual ways, without affecting other teams. However, if not properly managed, Jira can end up with huge maintenance time for administrators. This blog contains some quick easy steps on hot topics for how to get and keep your Jira under control.

When Atlassian first announced their new product Jira Service Desk, it was nothing more than an add on to the platform. Over time, this became its own standalone product. We review how the application has changed since conception and the future of the product.